Willis and Towers Watson have merged. Visit willistowerswatson.com

General inquiries

If you need information on our products and services, or if you have any general questions about Willis Towers Watson New Zealand, please use our feedback and enquiries.

To see the New Zealand office directory, please click here.

Complaints & External Dispute Resolution

Should you have any cause for complaint about our services contact your Willis Account Manager. Alternatively, you may contact our Complaints Officer on Freephone (0508) 945 547. Willis has a formal complaints process and will investigate your concerns promptly and fairly.

We are members of the Financial Services Complaints Limited (“FSCL”) independent dispute resolution scheme. Where we have been unable to satisfy your complaint within 40 days you may refer the matter to FSCL, by emailing info@fscl.org.nz or calling FSCL on (0800) 347257. Full details of how to access the FSCL scheme can be obtained on their website www.fscl.org.nz. There is no cost to you to use the services of FSCL.

Investor Relations

New Zealand Executive Officers

Peter Lowe
Clive Berry
Michael Brown
Craig Buckle
Nigel Grantham
Melanie Harding
Richard Jackson
Niall Martin
Ged McCombie
Natasha McIndoe
Simon Ross
Jessica Schade

Global Contact

Contact Media Relations


Local Contact

Willis Human Resources
New Zealand and Australia
e: willisaustralasiahr@willis.com