Willis and Towers Watson have merged. Visit willistowerswatson.com

Unlike most of our competitors, the claims function at Willis is ‘front of house’.

We have dedicated, highly skilled and experienced claims personnel that sit within the Willis Construction practice, with only one focus – that is to directly manage claims, in conjunction with the account broking team, and ensure every matter is resolved quickly, efficiently and to the satisfaction of our client.

To achieve this, it is important that we actively engage in every facet of the claim process – from the time of first notification, through the investigative phase, acceptance of liability by the Insurer and final settlement.

Willis' claims personnel also have well established relationships with key industry players, being loss adjusters, solicitors, forensic investigators and engineers. We foster these, appreciating that strong relationships with the various specialists are critical to managing successful outcomes.