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    Willis China Again Achieves Top Quality Rating


    CIRC Shanghai Assigns Willis Top Rating in Quality Review for Third YearRunning

    London, UK, August 2, 2010 — Willis Group Holdings (NYSE: WSH), the global insurance broker, announced today that it has once again been rated the highest quality insurance broker by the Shanghai China Insurance Regulatory Commission (CIRC Shanghai) and the Shanghai Insurance Association (SIA) in their annual review of licensed insurance brokers operating in Shanghai. This is the third year in a row the broker has received this accolade.

    Each year, the CIRC Shanghai evaluates intermediaries in a 360° process that includes peer review by insurance companies, clients and other brokers, in addition to the CIRC and SIA’s own assessments. Brokers are assessed on their management, integrity, service delivery, quality of work, premium processing and value-added services, including claims.

    The CIRC Shanghai and SIA classified 50 brokers into five categories, with 16 awarded the top ranking of five stars. Willis achieved the highest score in the five-star category, placing it first overall in the rankings for the third year in succession.

    “The strong emphasis Willis places on the quality of its risk and insurance services is clearly acknowledged not only by our clients, but also by our industry peers,” said Mitchell Ma, CEO, Willis China. “We are committed to continuously enhancing our service offering in all areas through improved insurance management consultancy, enhanced risk analysis, more efficient processes and deeper industry specialisation delivered through our network of local offices. All of this effort in China is strongly supported by the Willis Group’s global resources, an active staff training programme and strong teamwork focused on achieving the best solutions for our clients.”

    Willis China, based in Shanghai, has 20 licensed branch offices in China and 251 staff, with industry-leading expertise in such areas as Marine, Energy, Aerospace, Construction, Employee Benefits, General Property, Liability and Utilities. These speciality business units are supported by teams specialising in risk and insurance management, insurance placements for overseas projects, claims, analytics and processing services.

    Willis Group Holdings plc is a leading global insurance broker. Through its subsidiaries, Willis develops and delivers professional insurance, reinsurance, risk management, financial and human resource consulting and actuarial services to corporations, public entities and institutions around the world. Willis has more than 400 offices in nearly 120 countries, with a global team of approximately 17,000 employees serving clients in virtually every part of the world. Additional information on Willis may be found at www.willis.com.

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