When things go wrong in business, the financial consequences can be severe. As well as the immediate cost of replacing your assets, business capacity is reduced and that affects the bottom line.

At Willis, our claims service is organised for maximum efficiency, enabling businesses to get back on track in the minimum time possible. Dedicated teams with intimate knowledge of your business, streamlined processes and superior IT systems (generally available on-line allowing clients to monitor progress), mean prompt settlement which leads to lower premium costs.

But there is more to our service than just settling claims. By intervening early when losses occur, particularly through our specialist large loss consultancy, and analysis of claims data, we can contribute significantly to your risk management strategy and reduce the total cost of risk.

We provide a full loss management service from claims notification to settlement for all types of clients; self-insured, captive insurers, large fleet operators and those requiring management information.