Willis is dedicated to promoting excellence across our organization — and we believe excellence begins with the training and development of our people. By enhancing their effectiveness as professionals, Willis enables our Associates to better serve our customers.

We accomplish this through the Willis Academy, where Associates come to learn, grow and fulfill their true potential.

A Robust, Comprehensive Learning Platform

The Willis Academy is a company-wide platform that promotes learning and development for all of our Associates, regardless of role or location.

Educational methodologies include:

  • Full assessment of capabilities and aptitudes -- through individual appraisal, 360-degree feedback, and training needs analysis
  • Comprehensive skills and knowledge training -- across the full range of disciplines, including client relations, leadership and management, technical insurance, and administrative support

The programs are rigorously designed, and presented by expert-level educators. Learning is achieved through individualized coaching, mentoring, secondments, project assignments, and self-managed learning groups. Willis continuously monitors and evaluates these programs to ensure that they meet the highest standards in the industry.

It is one more way Willis provides innovation, excellence and service for our customers around the globe.